Posted onApril 29, 2017 by blindmagic
Hunter Douglas Edmonton
Hunter Douglas is a blinds, shades and shutters manufacturing company. They are based in Brampton, Ontario and their customer support website is https://www.hunterdouglas.ca/customer-support.
Hunter Douglas has no physical offices in Edmonton or direct customer service facilities. What is does have in Edmonton is:
- Hunter Douglas authorized dealers like Blind Magic, Artistry Blinds, Costco, The Bay, etc.
- Service Centre: Emerald Blinds http://www.emeraldinstallations.ca/blind-repairs.html (This is a 3rd party company Hunter Douglas has contracted to do local repairs)
Former Edmonton Manufacturing Facility
In 2010, Hunter Douglas shut down their manufacturing facility in Edmonton. It was 1 of 5 plants throughout Canada that it operated. It primarily produced roller shades, but had some of the highest manufacturing defects of any of Hunter Douglas’ facilities. In 2010, they shut down the Edmonton facility as well as another one, and consolidated the manufacturing to Brampton, Ontario.
Hunter Douglas Service
We(Blind Magic) service Hunter Douglas blinds. We are the only Authorized Hunter Douglas Dealer in Edmonton who also has a full(repair and parts) service centre. Our service centre is located in the back of our showroom at 10615 170th Street Edmonton, AB.
Warranty work for people who aren’t Blind Magic customers is $69.95 per blind. This is to cover our staff time and shipping costs of getting the blinds to Hunter Douglas in Brampton, Ontario. For Blind Magic customers, we provide warranty service free of charge.